the ntsb is now starting to look at exactly the air worthiness issues, what was behind it, they've got investigation teams that are on their way to boston. and they're going to be asking the tough questions, wolf. they're going to want to know why brand-new aircraft, seemingly have recurring problems, albeit, of a different nature. are these the little glitches that boeing says they are, that happen with all new major complicated planes, or is there something else that's happening? there are lots of rumors, wolf, about whether the wiring has been done properly, whether this has been done properly or the other. so that's the issue at the moment. >> i assume, richard, there's been a backlash already, from the airlines that have spent hundreds of millions of dollars to purchase these dreamliners from boeing? >> yes. and the serious part about that is the airlines are used to glitches. so it's not like you or me, the airlines expect a certain amount of headache, toothache, pain and misery with a new plane, a new model. but they don't expect it to be of this level. aog is the phrase they us